Computer & Helpdesk
Windows troubleshooting, slow computers, software issues, printers, hardware setup, and remote assistance.
Request help with computers and helpdesk IT support that works around your schedule
Technology doesn't stop at 5 PM.
Neither should your support.
Experienced computer, network, and business IT assistance during evenings and weekends. On-site across New York's Capital Region. Remote support nationwide.
- Residential & business
- Remote & on-site
- Transparent starting rates
Built for the work you do
Home users
Small businesses
Remote teams
Offices & shops
What we do
Real solutions for
real IT problems.
From everyday computer problems to complex infrastructure, get focused technical help without waiting for the next business day.
Networks & Wi-Fi
Routers, switches, wireless coverage, VPN connectivity, firewalls, and network troubleshooting.
Request help with networks and Wi-FiServers & Infrastructure
Windows Server, Active Directory, DNS, DHCP, virtualization, VMware, and infrastructure maintenance.
Request help with servers and infrastructureMicrosoft 365 & Email
Outlook, Exchange Online, Microsoft 365 administration, account setup, and multifactor authentication.
Request help with Microsoft 365 and emailBackup & Security
Synology NAS, backup planning, endpoint protection, recovery readiness, and security configuration.
Request help with backup and securityIT Projects & Consulting
Office technology setups, system migrations, equipment upgrades, and planned after-hours IT projects.
Discuss a projectWho we help
IT support built around your world.
01 / Business
For businesses
Keep employees productive and schedule maintenance outside office hours. Get help with networks, Microsoft 365, workstations, servers, and technology projects.
02 / Residential
For home users
Resolve computer, Wi-Fi, software, printer, and device issues without rearranging your weekday schedule.
Straightforward pricing
Know the starting
rate upfront.
These are starting rates. Final pricing and any travel fees are confirmed in writing before work begins.
Residential
Remote Support
$65/hour
Convenient troubleshooting from wherever you are.
Business
Remote Support
$85/hour
Remote support for teams and office technology.
On-site
Residential & Business
- Residential
- $85/hour
- Business
- $110/hour
One-hour minimum. Travel is billed separately (see policy below).
Advanced on-site
Servers & Networks
$125/hour
On-site complex troubleshooting and planned maintenance. One-hour minimum.
On-site travel policy
Get a project quote
Travel is billed at $3 per one-way mile, measured from our service-area base. On-site appointments are limited to locations within approximately 3 hours' drive. Exact mileage and total fees are confirmed in writing before work begins.
Why KKUTech
Technical expertise.
Flexible hours.
KKUTech makes experienced technology support more accessible outside the traditional workday. Our focus is practical problem-solving, clear communication, and reliable service for homes and small businesses.
Our services draw on hands-on experience in IT support, systems administration, networking, Microsoft 365, servers, and infrastructure. For larger or specialized projects, we may bring in a remote specialist. This only happens with your approval, and any added cost is quoted to you in advance.
- Clear communication
- Flexible scheduling
- Security-conscious
Let's solve it
Need a hand
with IT?
Tell us what's happening and when you need assistance. We'll review your request and respond by email.
Business email[email protected]
Appointment windows (Eastern)Mon–Fri: 6 PM–11 PM
Sat–Sun: 7 AM–10 PM
No guaranteed emergency response or 24/7 coverage.